Terms of service

TERMS OF SERVICE Last updated: April 2026 Please read these terms carefully before placing an order with LumiClean (lumiclean.co)

1. Acceptance of terms By using our website or placing an order, you agree to these terms. If you do not agree, please do not use our site. 2. Products We make every effort to display our products accurately, including images, descriptions, and pricing. However, we cannot guarantee that your screen's display of colours will be exactly accurate. We reserve the right to limit quantities or discontinue products at any time. 3. Pricing All prices are displayed in the currency shown at checkout. For UK customers, prices include VAT where applicable. We reserve the right to update prices at any time. Any changes will not affect orders already placed. 4. Orders When you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to cancel or refuse any order, for example in the event of a pricing error or if goods are out of stock. In such cases, you will be fully refunded. 5. Payment We accept major credit and debit cards, processed securely via Shopify Payments. By submitting your payment details, you confirm that you are authorised to use the payment method provided. 6. Shipping & delivery Please refer to our Shipping Policy for full details on delivery times and costs. 7. Returns & exchanges Please refer to our Returns & Exchanges Policy for full details. 8. Intellectual property All content on this website, including images, copy, and branding, is the property of LumiClean and may not be reproduced without permission. 9. Limitation of liability To the fullest extent permitted by law, LumiClean shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed. 10. Governing law These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.